Our availability, our core value at the shipyard, is expressed through three tangible actions:
- A project manager designated to each client to answer all questions and provide expert advice.
- A on-call system available 24/7 from the boat’s arrival at the shipyard until it leaves.
- Assistance throughout the year, even outside of work phases and while at sea.
Human interaction, honesty, transparency and availability form the basis of our relationship with our clients.
These are values that we impart to each newcomer to the company, including both employees and subcontractors.
These values help us establish close, sustainable relationships: over 80% of IMS Shipyard clients are returning clients.